BoM Management Tool - Personal Workspace
Overview
At IKIDO, I developed a comprehensive BoM management tool to enhance user engagement and streamline workflows, resulting in a significant facelift for the scan list and BoM dashboard pages.
User Research
Data Collection: Used Mixpanel and Hotjar for detailed insights into user behavior, including user flow and session recordings.
User Interviews and Shadowing: Conducted interviews and shadowed users to understand their routines and challenges deeply.
Persona Mapping
Developed Detailed Personas: Created personas for roles such as hardware engineers, operations managers, and procurement specialists.
Tailored Solutions: Designed the tool to meet the specific needs of each persona.
Scan Page - Before and After
Features Implemented
Personal Workspace: Created a user-friendly interface for effortless navigation after uploading scans or BoMs.
Collaboration Tools: Introduced features such as comments, ownership changing, and an activity log.
Enhanced Communication: Enabled real-time connection with other departments within the organization, eliminating the need for back-and-forth emails.
Outcome and Impact
The solution catered to a diverse range of personas, significantly improving efficiency and user satisfaction. The redesigned pages and new features saved users considerable time, fostered better collaboration, and increased overall engagement on the IKIDO platform.
BoM Dashboard - Before and After
